Trusted by Professionals
Olivia AI is unique
Purpose-Built for Radiology, Not Just Another Scheduler
Olivia AI isn’t just another appointment scheduler it’s built with Radiology at its core. Traditional booking tools often overlook the unique challenges of radiology, but Olivia AI has been designed to understand them inside out. From matching the right sonographer skills with the right scans, to aligning doctor rosters, accounting for scan durations, costs, and essential safety checks, Olivia AI makes sure every appointment is accurate and efficient.
E-Referral Portal
With the growing popularity of e-referral , the centre are finding it challenging to call all patients
Streamline e-Referrals. Delight Patients.
Our AI-powered platform automatically processes e-referrals, manages bookings, and optimizes schedules, ensuring faster turnaround, fewer no-shows, and better resource utilization. Full visibility and analytics let centres focus on care while we handle the rest.
Specialist Portal
Our Specialist Portal streamlines patient management from start to finish.
Specialists can log in, view the benefits of the platform, and book appointments directly for their patients. Once booked, patients receive instant confirmation messages, and specialists get a confirmed booking notification for the same patient.
After the scan is completed, specialists receive the reports directly, ensuring that patients stay engaged with them throughout the entire care journey.
Olivia AI Outcomes
Smarter Scheduling, Better Care, Higher Revenue
Modality Support
Smart solutions built for the entire healthcare ecosystem.
Ultrasound
X-ray
MRI
CT Scan
OPG
BMD
Olivia AI is designed to engage patients in Human-like conversations
Trained to understand complex user requirements in the Clinical Setting
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Olivia AI Features
AI-driven voice and chat to make healthcare appointments effortless.
From booking to reminders, we streamline care for patients and empower clinicians with smarter tools.
Multi-Modality Support
Manages scheduling across CT, MRI, X-ray, Ultrasound, and more, ensuring the right equipment and expertise are matched to every scan.
Scan Specific Workflows
Adapts to the unique needs of each scan type, ensuring accurate protocols, correct timings, and smooth patient preparation every time.
Safety Checks
Built-in verifications safeguard patients by checking allergies, implants, and contraindications before scans are confirmed.
RIS Reservation Text
Seamless integration with RIS reserves slots automatically and keeps data consistent across systems.
Bulk Bill
Simplifies bulk billing for multiple patients and accounts, saving time and reducing manual effort.
Referral Form Upload
Allows providers and patients to upload referral forms directly, ensuring documentation is ready before the appointment.
SMS
Automated reminders keep patients informed about their appointments, reducing no-shows and improving attendance.
Preparation Guidelines
Shares clear prep instructions such as fasting, water intake, or medication guidelines so patients arrive ready for their scans.
Multi-center / Large Enterprise Deployments
Scales effortlessly from single clinics to enterprise networks, managing complex rosters and resources across multiple sites.
Parallel Call Handling
Handles multiple calls simultaneously, ensuring no patient is left waiting or missed, while keeping the booking process smooth and uninterrupted.
Our Partners
RIS and Tech Integrations Partners
The Story Behind
the Innovation
With AI advancing rapidly, we saw an opportunity to solve a critical challenge in healthcare: making appointment booking seamless and efficient. The sector faces significant manpower gaps, and AI can help bridge them by automating scheduling and improving patient engagement.
Over the past few years, healthcare workflows, especially in diagnostics like radiology, have grown more complex. We envision a future where patients and doctors interact effortlessly with AI for scheduling, reminders, and follow-ups — saving time and improving care.
At vEngage, we are transforming healthcare communication with AI-powered voice and conversational interfaces. Our mission is to simplify appointment booking, reduce delays, and equip clinicians with smarter tools — ensuring every patient gets timely, hassle-free care.
Tapesh Agarwal
Founder & CEO Tapesh, Founder of vEngage AI and IIT Kanpur alumnus, is a technology entrepreneur with 20+ years of experience in healthcare, AI, and enterprise tech. He previously founded Meddiff Technologies, serving 400+ hospitals across India and Asia, and has held leadership roles at Conversenow.AI, Yahoo!, Motorola, and National Instruments.
Neha Goyal
Director HR & Operations At vEngage.ai, Neha leads HR and Operations, driving alignment between people, performance, and business goals. With over 13 years of experience in HR and Operations, she’s an engineer and an MBA from IIM Calcutta, known for building scalable teams and people-first strategies that enable sustainable growth.
Ashish Bajaj
Director Sales Ashish Bajaj is based in Sydney and serves as Director for vEngage AI, Australia. He leads sales operations, manages large customer deployments, and handles a variety of stakeholders. With 14+ years in IT and a strong technical background (Bachelor in IT, Master’s in Software Engineering), Ashish bridges complex AI solutions with business strategy, driving both technical excellence and commercial impact.
Abhishek Gupta
Head of Engineering Abhishek leads Engineering at vEngage, bringing 15+ years of experience in developing Radiology Software Systems. Alongside the platform architect, he actively contributes to coding some of the most complex components of the platform. He holds a Bachelor degree in Computer Science.Together, we’ve shaped products people love. Now, as one team at vEngage AI, we’re driving the future of how businesses engage with their customers.
Latest Blog Posts
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How AI is Changing Patient Communication in Healthcare (And Why It Matters More Than Ever)
Healthcare has always been about people. But if you look closely today, it’s also becoming about time — or rather, the lack of it.
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If you run a clinic or hospital, you already know this pain: A patient books an appointment and never shows up.
From Calls to Conversations: The Rise of Voice AI in Healthcare
There was a time when calling a clinic meant long wait times, busy lines, and frustration. Today, that experience is changing fast.



