Transforming your Radiology front office with Olivia AI

Olivia AI is designed to engage patients in Human-like conversations
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Trusted by Professionals

Olivia AI is unique

Purpose-Built for Radiology, Not Just Another Scheduler

Olivia AI isn’t just another appointment scheduler it’s built with Radiology at its core. Traditional booking tools often overlook the unique challenges of radiology, but Olivia AI has been designed to understand them inside out. From matching the right sonographer skills with the right scans, to aligning doctor rosters, accounting for scan durations, costs, and essential safety checks, Olivia AI makes sure every appointment is accurate and efficient.

E-Referral Portal

With the growing popularity of e-referral , the centre are finding it challenging to call all patients

Streamline e-Referrals. Delight Patients.
Our AI-powered platform automatically processes e-referrals, manages bookings, and optimizes schedules, ensuring faster turnaround, fewer no-shows, and better resource utilization. Full visibility and analytics let centres focus on care while we handle the rest.

Specialist Portal

Our Specialist Portal streamlines patient management from start to finish.

Specialists can log in, view the benefits of the platform, and book appointments directly for their patients. Once booked, patients receive instant confirmation messages, and specialists get a confirmed booking notification for the same patient.

After the scan is completed, specialists receive the reports directly, ensuring that patients stay engaged with them throughout the entire care journey.

Olivia AI Outcomes

Smarter Scheduling, Better Care, Higher Revenue

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No Call Drop Olivia AI ensures every scan is booked accurately — no errors, no missed calls, and every inquiry attended.
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No Waiting Time Faster care with zero delays — Olivia AI keeps radiology operations smooth, handling multiple calls simultaneously.
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Out of Office Hours Even beyond office hours, Olivia AI keeps your radiology appointment bookings open round the clock.
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Business Growth Maximize scan volumes and minimize idle time — Olivia AI drives growth with more patients and higher revenue.

Modality Support

Smart solutions built for the entire healthcare ecosystem.

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Ultrasound

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X-ray

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MRI

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CT Scan

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OPG

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BMD

Olivia AI is designed to engage patients in Human-like conversations

Trained to understand complex user requirements in the Clinical Setting
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Olivia AI Features

AI-driven voice and chat to make healthcare appointments effortless.
From booking to reminders, we streamline care for patients and empower clinicians with smarter tools.

Multi-Modality Support

Manages scheduling across CT, MRI, X-ray, Ultrasound, and more, ensuring the right equipment and expertise are matched to every scan.

Scan Specific Workflows

Adapts to the unique needs of each scan type, ensuring accurate protocols, correct timings, and smooth patient preparation every time.

Safety Checks

Built-in verifications safeguard patients by checking allergies, implants, and contraindications before scans are confirmed.

RIS Reservation Text

Seamless integration with RIS reserves slots automatically and keeps data consistent across systems.

Bulk Bill

Simplifies bulk billing for multiple patients and accounts, saving time and reducing manual effort.

Referral Form Upload

Allows providers and patients to upload referral forms directly, ensuring documentation is ready before the appointment.

SMS

Automated reminders keep patients informed about their appointments, reducing no-shows and improving attendance.

Preparation Guidelines

Shares clear prep instructions such as fasting, water intake, or medication guidelines so patients arrive ready for their scans.

Multi-center / Large Enterprise Deployments

Scales effortlessly from single clinics to enterprise networks, managing complex rosters and resources across multiple sites.

Parallel Call Handling

Handles multiple calls simultaneously, ensuring no patient is left waiting or missed, while keeping the booking process smooth and uninterrupted.

Our Partners

RIS and Tech Integrations Partners

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The Story Behind
the Innovation

With AI advancing rapidly, we saw an opportunity to solve a critical challenge in healthcare: making appointment booking seamless and efficient. The sector faces significant manpower gaps, and AI can help bridge them by automating scheduling and improving patient engagement.

Over the past few years, healthcare workflows, especially in diagnostics like radiology, have grown more complex. We envision a future where patients and doctors interact effortlessly with AI for scheduling, reminders, and follow-ups — saving time and improving care.

At vEngage, we are transforming healthcare communication with AI-powered voice and conversational interfaces. Our mission is to simplify appointment booking, reduce delays, and equip clinicians with smarter tools — ensuring every patient gets timely, hassle-free care.

Tapesh

Tapesh Agarwal

Founder & CEO Tapesh, Founder of vEngage AI and IIT Kanpur alumnus, is a technology entrepreneur with 20+ years of experience in healthcare, AI, and enterprise tech. He previously founded Meddiff Technologies, serving 400+ hospitals across India and Asia, and has held leadership roles at Conversenow.AI, Yahoo!, Motorola, and National Instruments.
Tapesh

Neha Goyal

Director HR & Operations At vEngage.ai, Neha leads HR and Operations, driving alignment between people, performance, and business goals. With over 13 years of experience in HR and Operations, she’s an engineer and an MBA from IIM Calcutta, known for building scalable teams and people-first strategies that enable sustainable growth.
Tapesh

Ashish Bajaj

Director Sales Ashish Bajaj is based in Sydney and serves as Director for vEngage AI, Australia. He leads sales operations, manages large customer deployments, and handles a variety of stakeholders. With 14+ years in IT and a strong technical background (Bachelor in IT, Master’s in Software Engineering), Ashish bridges complex AI solutions with business strategy, driving both technical excellence and commercial impact.
Tapesh

Abhishek Gupta

Head of Engineering Abhishek leads Engineering at vEngage, bringing 15+ years of experience in developing Radiology Software Systems. Alongside the platform architect, he actively contributes to coding some of the most complex components of the platform. He holds a Bachelor degree in Computer Science.

Together, we’ve shaped products people love. Now, as one team at vEngage AI, we’re driving the future of how businesses engage with their customers.

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